Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and shipping address when you place an order
Payment information (processed securely through Razorpay)
Account information when you create an account
Communication data when you contact us
Product reviews and ratings

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Improve our website and services
Send promotional communications (with your consent)
Maintain audit trails for security and compliance

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. We only load analytics (Google Analytics) if you explicitly accept cookies on our banner.

4. Data Protection

We implement appropriate security measures to protect your personal information. Payment transactions are encrypted and processed through Razorpay's secure payment gateway. We do not store your credit/debit card details on our servers. All user passwords are hashed securely.

5. Information Sharing

We do not sell your personal information. We may share your information only with:

Shipping partners to deliver your orders
Payment processors to complete transactions
Service providers who assist our operations

6. Your Rights (GDPR / DPDP / CCPA)

You have the right to:

Access your data: Download a copy of all your personal data
Data portability: Request your data in a portable format
Delete your data: Request complete account deletion and anonymization
Update your data: Correct or update your personal information
Opt-out of marketing: Unsubscribe from promotional emails

7. Account Deletion & Data Retention

When you delete your account:

Your personal information (name, email, phone) is immediately anonymized
Orders are retained for transaction history and tax/legal compliance
Reviews and wishlists are deleted
Anonymized data is retained for 30 days in audit logs, then permanently purged
Backups containing your data are deleted within 30 days

8. Contact & Privacy Requests

For privacy-related requests (data access, deletion, portability):

Bhuvika Studio
Vijayawada, Andhra Pradesh, India
Email: bhuvikastudio@gmail.com
Phone: +91 9618 111520
Response time: Within 15 days

9. Compliance

We comply with:

GDPR: General Data Protection Regulation (EU users)
DPDP: Digital Personal Data Protection (India users)
CCPA/CPRA: California Consumer Privacy Act (US users)

10. Data Security & Breach Notification

In the unlikely event of a data breach, we will notify affected users within 15 days as required by law. We use industry-standard encryption and regular security audits to protect your data.